> ## Documentation Index
> Fetch the complete documentation index at: https://docs.growdental.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get a call request

> Returns a single call request with per-contact progress (status,
outcome, and the resulting `call_id` once each contact has been
dialed). Requires `call-requests:write`.




## OpenAPI

````yaml /openapi.yaml get /call-requests/{callRequestId}
openapi: 3.1.0
info:
  title: GrowDental Partner API
  version: '2026-07-04'
  summary: >-
    Programmatic access to GrowDental's voice-AI calling platform for dental
    practices.
  description: >
    The GrowDental Partner API lets platforms and practice-management systems

    integrate with GrowDental's voice-AI calling for dental practices: list the

    practices you have been granted, read call results, fetch recordings,

    trigger outbound calls, and receive signed webhook events.


    **Status: early access.** This specification is the published v1 contract.

    Where the deployed API and this document disagree during early access, the

    discrepancy is a bug — report it and we will reconcile.


    ### Access


    Access is **invite-only**. There is no self-serve signup: partner apps,

    API keys, and practice grants are issued by the GrowDental team. Contact

    [partners@growdental.ai](mailto:partners@growdental.ai) to get started.


    ### Conventions


    - All request and response bodies are JSON; property names are
    **snake_case**
      (`duration_seconds`, `next_cursor`, `enabled_events`).
    - Errors use one envelope everywhere: `{ "error": "<machine_code>",
    "message": "<human text>" }`.

    - Requests referencing practices your app has **not** been granted return
      `404` (never `403`), so practice identifiers cannot be probed.
    - `GET` endpoints never take request bodies; all filters are query
    parameters.

    - Pagination varies by resource: the calls list uses cursor pagination
      (`limit` + `cursor` in, `data` + `next_cursor` out); the call-requests
      list uses `limit` + `offset` with a `pagination` object; the practices
      list is unpaginated.
    - Every `POST` endpoint honors an `Idempotency-Key` header (24-hour replay
    window).

    - Timestamps are ISO 8601 / RFC 3339 UTC strings.


    ### Rate limits


    Per API key: **600 requests/minute** by default; bulk write endpoints

    (call-request creation) have a separate **60 requests/minute** budget.

    Limited requests receive `429 rate_limited` with a `Retry-After` header

    (seconds).


    ### PHI and the BAA gate


    Scopes that expose protected health information (`transcripts:read`,

    `recordings:read`, `intake:write`) are hard-gated in code: they return

    `403 baa_required` until a Business Associate Agreement is on file for

    your app. Webhook payloads are PHI-minimal by design (IDs, outcomes, and

    links); PHI travels only over authenticated API pulls.
  contact:
    name: GrowDental Partnerships
    email: partners@growdental.ai
    url: https://voice.growdental.ai
servers:
  - url: https://voice.growdental.ai/api/partner/v1
    description: Production
security:
  - bearerAuth: []
tags:
  - name: Practices
    description: Practices your partner app has been granted access to.
  - name: Calls
    description: Completed and in-flight calls for granted practices.
  - name: Recordings
    description: Short-lived, signed access to call recordings (PHI — BAA required).
  - name: Call Requests
    description: Trigger outbound voice-AI calls to one or more contacts.
  - name: Webhook Endpoints
    description: Manage the HTTPS endpoints that receive signed event deliveries.
paths:
  /call-requests/{callRequestId}:
    get:
      tags:
        - Call Requests
      summary: Get a call request
      description: |
        Returns a single call request with per-contact progress (status,
        outcome, and the resulting `call_id` once each contact has been
        dialed). Requires `call-requests:write`.
      operationId: getCallRequest
      parameters:
        - name: callRequestId
          in: path
          required: true
          description: Call request ID.
          schema:
            type: string
            format: uuid
      responses:
        '200':
          description: The call request.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CallRequestDetail'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '429':
          $ref: '#/components/responses/RateLimited'
components:
  schemas:
    CallRequestDetail:
      description: A call request with its window, context, and per-contact progress.
      allOf:
        - $ref: '#/components/schemas/CallRequest'
        - type: object
          required:
            - context
            - window
            - contacts
          properties:
            context:
              type:
                - string
                - 'null'
              description: The free-text context supplied at creation.
            window:
              type: object
              required:
                - start
                - end
                - daily_start
                - daily_end
                - days
              properties:
                start:
                  type:
                    - string
                    - 'null'
                  format: date-time
                end:
                  type:
                    - string
                    - 'null'
                  format: date-time
                daily_start:
                  type:
                    - string
                    - 'null'
                  description: Daily calling-window start (HH:MM, practice-local).
                daily_end:
                  type:
                    - string
                    - 'null'
                  description: Daily calling-window end (HH:MM, practice-local).
                days:
                  type:
                    - array
                    - 'null'
                  items:
                    type: integer
                    minimum: 0
                    maximum: 6
                  description: Calling days, `0` = Sunday through `6` = Saturday.
            contacts:
              type: array
              items:
                $ref: '#/components/schemas/CallRequestContact'
    CallRequest:
      type: object
      description: A partner-triggered batch of outbound calls (list representation).
      required:
        - id
        - status
        - practice_id
        - purpose
        - counts
        - created_at
        - updated_at
      properties:
        id:
          type: string
          format: uuid
        status:
          type: string
          enum:
            - queued
            - in_progress
            - completed
            - paused
            - cancelled
          description: |
            `queued` until dialing begins, `in_progress` while contacts are
            being worked, `completed` when every contact is terminal.
        practice_id:
          type: string
          format: uuid
        purpose:
          type:
            - string
            - 'null'
        counts:
          $ref: '#/components/schemas/CallRequestCounts'
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
    CallRequestContact:
      type: object
      description: Per-contact progress within a call request.
      required:
        - phone
        - name
        - external_ref
        - status
        - outcome
        - call_id
      properties:
        phone:
          type:
            - string
            - 'null'
          description: The E.164 number you supplied.
        name:
          type:
            - string
            - 'null'
          description: The contact's name (first + last), when supplied.
        external_ref:
          type:
            - string
            - 'null'
          description: The `external_ref` you supplied for this contact, or `null`.
        status:
          type: string
          enum:
            - pending
            - calling
            - completed
            - failed
            - skipped
        outcome:
          type:
            - string
            - 'null'
          description: Outcome classification once the contact's call completed.
        call_id:
          type:
            - string
            - 'null'
          format: uuid
          description: The resulting call — fetch it via `GET /calls/{callId}`.
    Error:
      type: object
      description: The error envelope used by every non-2xx response.
      required:
        - error
        - message
      properties:
        error:
          type: string
          description: Stable machine-readable error code.
          examples:
            - invalid_api_key
            - insufficient_scope
            - baa_required
            - not_found
            - rate_limited
        message:
          type: string
          description: >-
            Human-readable explanation. Do not parse; codes are stable, messages
            are not.
    CallRequestCounts:
      type: object
      description: |
        Aggregate contact-status counts for a call request. Keys beyond the
        listed ones may appear if new contact statuses are introduced.
      required:
        - total
        - pending
        - calling
        - completed
        - failed
        - skipped
      properties:
        total:
          type: integer
          description: Total contacts in the request.
        pending:
          type: integer
          description: Contacts not yet dialed.
        calling:
          type: integer
          description: Contacts currently being dialed.
        completed:
          type: integer
          description: Contacts whose call finished.
        failed:
          type: integer
          description: Contacts that failed after exhausting retries.
        skipped:
          type: integer
          description: Contacts skipped by the dialer.
      additionalProperties:
        type: integer
  responses:
    Unauthorized:
      description: |
        Authentication failed: missing/malformed `Authorization` header
        (`missing_authorization`), unknown key (`invalid_api_key`), or a
        revoked key (`key_revoked`).
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            missingAuthorization:
              value:
                error: missing_authorization
                message: >-
                  Missing or malformed Authorization header. Expected:
                  Authorization: Bearer gd_live_...
            invalidApiKey:
              value:
                error: invalid_api_key
                message: The provided API key is not valid.
            keyRevoked:
              value:
                error: key_revoked
                message: This API key has been revoked.
    Forbidden:
      description: |
        The key authenticated but is not allowed: the partner app is suspended
        (`app_suspended`), the key lacks the required scope
        (`insufficient_scope`), or a PHI scope was used without a signed BAA
        (`baa_required`).
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            appSuspended:
              value:
                error: app_suspended
                message: This partner app is suspended.
            insufficientScope:
              value:
                error: insufficient_scope
                message: 'This API key does not have the required scope: calls:read'
            baaRequired:
              value:
                error: baa_required
                message: >-
                  The scope recordings:read exposes PHI and requires a signed
                  BAA. Contact support to complete your BAA.
    NotFound:
      description: |
        Resource not found. Also returned — deliberately, instead of `403` —
        when the resource exists but belongs to a practice your app has not
        been granted.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error: not_found
            message: Practice not found.
    RateLimited:
      description: Rate limit exceeded for this API key. Honor `Retry-After`.
      headers:
        Retry-After:
          $ref: '#/components/headers/RetryAfter'
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error: rate_limited
            message: Rate limit exceeded. Retry after 12 seconds.
  headers:
    RetryAfter:
      description: Seconds to wait before retrying.
      schema:
        type: integer
        minimum: 1
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: |
        Partner API key sent as a Bearer token:

        ```
        Authorization: Bearer gd_live_...
        ```

        Keys are issued by the GrowDental team (invite-only), shown **once**
        at creation, and stored server-side only as a SHA-256 hash. Key format:
        `gd_live_` (or `gd_test_`) followed by a 43-character base62 secret
        (~256 bits of entropy). To rotate, request a new key, deploy it, then
        ask us to revoke the old one — both keys work during the overlap.

````